Privacy Policy - 

Olney Building & Renovations Ltd is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website or contact us, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Olney Building & Renovations Ltd
Registered Office: 30 High Street, Leighton Buzzard, Bedfordshire, LU7 1EA
Company Number: 16256130
Email: info@olneybuildingandrenovations.co.uk
Telephone: 07958 781550

For the purposes of data protection law, we are the data controller.

2. Information We Collect

We may collect and process the following personal data:

Name

Email address

Telephone number

Property address (where relevant to an enquiry or project)

Information provided via contact forms, email, or telephone

Correspondence relating to enquiries or projects

Technical data such as IP address, browser type, and website usage data (via cookies)

3. How We Collect Your Data

Your personal data may be collected when you:

Complete a contact or enquiry form on our website

Contact us by email or telephone

Engage us for a quotation or project

Visit and interact with our website (via cookies and analytics)

4. How We Use Your Data

We use your personal data to:

Respond to enquiries and provide quotations

Communicate with you about potential or ongoing projects

Manage contracts and deliver building works

Meet legal, regulatory, and accounting obligations

Improve our website, services, and customer experience

We do not use your data for unsolicited marketing and we do not sell your data to third parties.

5. Lawful Basis for Processing

We process personal data under the following lawful bases:

Legitimate interest – responding to enquiries and managing client relationships

Contractual necessity – delivering agreed works and services

Legal obligation – accounting, tax, and regulatory requirements

6. Data Sharing

We may share your data only where necessary, for example with:

Professional advisers (such as accountants or legal advisers)

Consultants or subcontractors involved in delivering your project

All third parties are required to respect the security of your data and to treat it in accordance with the law.

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, contractual, and accounting requirements.

8. Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, alteration, or disclosure.

9. Your Rights

Under data protection law, you have the right to:

Request access to your personal data

Request correction of inaccurate or incomplete data

Request deletion of your personal data

Object to or restrict processing

Request data portability

Lodge a complaint with the Information Commissioner’s Office (ICO)

10. Cookies

Our website uses cookies to improve functionality and understand how visitors use our site. For full details, please see our Cookie Policy.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact:

Email: info@olneybuildingandrenovations.co.uk
Telephone: 07958 781550